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Feature

A chat page that looks like your brand, not ours

Your fad should feel like your shop, not like a generic tool. Pick an accent colour from nine ready ones or type your own brand colour. Upload your logo or photo as the avatar. Choose a light or dark chat theme. Write a welcome message, using {name} to insert the name automatically, add a short tagline and set three suggested questions people can tap to start.

What it does
  • 9 accent colours, or type any custom colour
  • Upload an avatar: your logo or your photo
  • Light or dark chat theme
  • Welcome message with {name}, plus a tagline
  • Three suggested questions visitors can tap

How it works

In three steps.

  1. 1

    Pick your colour and avatar

    Open the Look section of your fad. Tap one of the nine colours or enter your brand colour code, like #0F766E. Upload a square logo or photo as the avatar.

  2. 2

    Choose light or dark

    Pick the chat theme that suits your brand. Light feels clean and friendly for most shops. Dark suits gyms, studios and tech brands. You can switch any time.

  3. 3

    Write the welcome and suggestions

    Type a warm welcome message. Use {name} to insert the name automatically. Add a one-line tagline and three suggested questions, such as Timings?, Price list and Book a visit.

Y
Your fad
Online ยท replies instantly
Hi
Namaste, welcome to Anaya Boutique. I can help with new arrivals, prices, sizes and store timings. Ask me anything, in Hindi or English.
New arrivals dikhao
This week we added hand-block printed kurtas from โ‚น899 and cotton co-ord sets from โ‚น1,499. Sizes S to XXL. Want me to show the ones under โ‚น1,000?
Store timings?
We are open every day from 11 am to 9 pm, including Sunday. On festival days timings may change, so do check here before coming.
Type a messageโ€ฆ

Why it matters

What changes for you

Trust from the first secondA visitor who sees your logo and colours knows they are in the right place. A plain generic chat feels like a stranger. Yours feels like your shop.
Suggested questions remove the blank screenMany people do not know what to type. Three tappable questions get them started in one tap, and point them to what you want to talk about.
Matches your website widgetThe accent colour you choose also colours the floating button on your website. One setting, and your chat looks the same everywhere.
Tips
  • Use a square avatar at least 200 by 200 pixels, with the logo filling the frame.
  • Make the suggested questions real ones: Price list, Timings, Book an appointment.
  • Keep the welcome to two short lines. People want to type, not read.

Questions people ask

Can I use my exact brand colour?

Yes. Besides the nine ready colours, you can type any custom colour code, like #E11D48. Your designer or your logo file will have this code. The accent colour is used for buttons, highlights and the website widget button.

What does {name} do in the welcome message?

Wherever you write {name}, your fad's name is filled in automatically. If you rename the fad later, the welcome updates by itself. For example, Welcome to {name} becomes Welcome to Sharma Sweets.

Can visitors switch between light and dark?

You choose the chat theme for your fad, and visitors see that one. Pick light for a bright, friendly look or dark for a bold one. You can change it any time and the chat page and widget update together.

What makes a good welcome message?

Keep it short and warm, and tell people what you can help with. For example: Namaste, welcome to Anaya Boutique. Ask me about new arrivals, prices, sizes and timings. Two lines are enough. Then let the suggested questions do the inviting.

Free to start

Make your own fad in five minutes

Feed it your files and notes. Share it at fad.fyi/you, on a QR code or your website. No app, no code, no card.