- 9 accent colours, or type any custom colour
- Upload an avatar: your logo or your photo
- Light or dark chat theme
- Welcome message with {name}, plus a tagline
- Three suggested questions visitors can tap
How it works
In three steps.
- 1
Pick your colour and avatar
Open the Look section of your fad. Tap one of the nine colours or enter your brand colour code, like #0F766E. Upload a square logo or photo as the avatar.
- 2
Choose light or dark
Pick the chat theme that suits your brand. Light feels clean and friendly for most shops. Dark suits gyms, studios and tech brands. You can switch any time.
- 3
Write the welcome and suggestions
Type a warm welcome message. Use {name} to insert the name automatically. Add a one-line tagline and three suggested questions, such as Timings?, Price list and Book a visit.
Why it matters
What changes for you
- Use a square avatar at least 200 by 200 pixels, with the logo filling the frame.
- Make the suggested questions real ones: Price list, Timings, Book an appointment.
- Keep the welcome to two short lines. People want to type, not read.
Questions people ask
Can I use my exact brand colour?
Yes. Besides the nine ready colours, you can type any custom colour code, like #E11D48. Your designer or your logo file will have this code. The accent colour is used for buttons, highlights and the website widget button.
What does {name} do in the welcome message?
Wherever you write {name}, your fad's name is filled in automatically. If you rename the fad later, the welcome updates by itself. For example, Welcome to {name} becomes Welcome to Sharma Sweets.
Can visitors switch between light and dark?
You choose the chat theme for your fad, and visitors see that one. Pick light for a bright, friendly look or dark for a bold one. You can change it any time and the chat page and widget update together.
What makes a good welcome message?
Keep it short and warm, and tell people what you can help with. For example: Namaste, welcome to Anaya Boutique. Ask me about new arrivals, prices, sizes and timings. Two lines are enough. Then let the suggested questions do the inviting.