- Write a question and the exact answer you want given
- Answered exactly as written, word for word
- Highest priority over files, links and pasted text
- Teach tab turns unanswered questions into Q&A pairs
- Q&A pairs do not use up your 10 sources
How it works
In three steps.
- 1
Add a pair
Open Feed and choose Q&A pair. Type the question the way a customer asks it, such as What is the admission fee? Then type the exact answer below it.
- 2
Write the answer you want repeated
This answer is used as it is, so write it complete and polite. Include the number, the condition and the next step. For example: The admission fee is โน2,000, non-refundable, payable by UPI.
- 3
Let Teach do the rest
Over time, questions your fad could not answer appear in the Teach tab. Write the answer there once and it becomes a new Q&A pair. Your fad gets sharper every week.
Why it matters
What changes for you
- Start with your five most asked questions. Fees, timings, location, contact, payment.
- Write the answer the way you would say it to a customer standing in front of you.
- One question per pair. Do not stuff three answers into one.
Questions people ask
What does highest priority mean?
When a visitor asks something, the fad checks your Q&A pairs first. If a pair matches the question, that answer is given exactly as written. Only when no pair matches does the fad look at your files, links and pasted text to write a reply.
Will it match the question if the wording is different?
Yes, within reason. Fees kitni hai, What is the fee and How much do you charge all point to the same pair. You do not need to write every version. The fad understands the meaning, then gives your fixed answer.
Can the answer be in Hindi or Hinglish?
You can write the answer in the language your customers use most. Remember it is repeated exactly as written, so a Hinglish answer stays Hinglish even for an English question. For mixed audiences, English is the safer choice.
How do I fix a wrong answer the fad gave?
Open Chat history or the Teach tab, find the question, and add a Q&A pair with the correct answer. Because pairs have the highest priority, the fad gives your version from then on. You can also fix the source file later.