- Every conversation listed with time and language
- Number of messages and WhatsApp handoffs per chat
- Open any chat and read the full exchange
- Messages today shown against your daily cap, 500 on Free
- Visitor messages are never used to train anything
How it works
In three steps.
- 1
Open Chat history
In your fad, tap Chat history. The newest conversations are at the top. Each row shows when it happened, the language, how many messages and whether a handoff took place.
- 2
Read a conversation
Tap a row to open the full chat. You see what the visitor asked and exactly what your fad replied. If a reply was weak, note the question for the Teach tab.
- 3
Watch the daily count
The messages-today number tells you how busy your fad is. The Free plan allows 500 visitor messages a day. If you ever get close, you know your fad is doing real work.
Why it matters
What changes for you
- Read the language column. If most chats are Hinglish, add Hinglish suggested questions.
- A chat with many messages and no answer found is a Teach tab job. Fix it the same day.
- Chats are listed by time, so check the late-night ones. That is when nobody else answers.
Questions people ask
Can I see who the visitor was?
For public and unlisted fads, visitors do not sign in, so you see what was said but not who said it. If the visitor used the WhatsApp handoff, their message arrived in your WhatsApp with their number, so you can continue there.
What is the daily cap?
The Free plan allows 500 visitor messages per fad per day. Chat history shows how many you have used today. For a small business this is a lot, roughly a hundred conversations of five messages. The counter resets every day.
Are visitor messages used to train AI?
No. Your visitors' messages and your files are not used to train anything. Chat history exists so you can read conversations and improve your fad. That is what it is for.
Can I export the chats?
Export is not available today. You can open and read any conversation inside Chat history on your phone or computer. If you need to keep a particular chat, take a screenshot or copy the text.