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Feature

What did people ask? Open Chat history and read.

Your fad talks to people when you are busy or asleep. Chat history lets you catch up. Every conversation is listed with its time, the language used, how many messages were exchanged and whether it ended in a WhatsApp handoff. Open any chat and read it word by word. At the top you see the messages received today against your daily cap, which is 500 on the Free plan.

What it does
  • Every conversation listed with time and language
  • Number of messages and WhatsApp handoffs per chat
  • Open any chat and read the full exchange
  • Messages today shown against your daily cap, 500 on Free
  • Visitor messages are never used to train anything

How it works

In three steps.

  1. 1

    Open Chat history

    In your fad, tap Chat history. The newest conversations are at the top. Each row shows when it happened, the language, how many messages and whether a handoff took place.

  2. 2

    Read a conversation

    Tap a row to open the full chat. You see what the visitor asked and exactly what your fad replied. If a reply was weak, note the question for the Teach tab.

  3. 3

    Watch the daily count

    The messages-today number tells you how busy your fad is. The Free plan allows 500 visitor messages a day. If you ever get close, you know your fad is doing real work.

Y
Your fad
Online ยท replies instantly
Gym ki monthly fees kitni hai?
Monthly membership is โ‚น1,200. The quarterly plan is โ‚น3,000 and the yearly plan is โ‚น9,999 with a free diet consultation. Timings are 5 am to 10 pm.
Ladies batch alag hai kya?
Yes. The ladies-only batch runs from 10 am to 12 noon and 4 pm to 6 pm, with a female trainer. Other hours are mixed.
Do you have a personal trainer package?
I do not have details on personal training yet. Tap the WhatsApp button and the gym will share the package and price directly.
Type a messageโ€ฆ

Why it matters

What changes for you

Know what customers wantThe questions people ask are free market research. If ten people ask about EMI this week, you know what to add to your shop and your fad.
Check quality in minutesSkim a few chats each week. You quickly see if answers are correct, polite and complete, and fix the source or add a Q&A pair where needed.
Follow up on handoffsChats marked as handoffs are people who wanted you personally. Cross-check them with your WhatsApp so no lead is forgotten in a busy week.
Tips
  • Read the language column. If most chats are Hinglish, add Hinglish suggested questions.
  • A chat with many messages and no answer found is a Teach tab job. Fix it the same day.
  • Chats are listed by time, so check the late-night ones. That is when nobody else answers.

Questions people ask

Can I see who the visitor was?

For public and unlisted fads, visitors do not sign in, so you see what was said but not who said it. If the visitor used the WhatsApp handoff, their message arrived in your WhatsApp with their number, so you can continue there.

What is the daily cap?

The Free plan allows 500 visitor messages per fad per day. Chat history shows how many you have used today. For a small business this is a lot, roughly a hundred conversations of five messages. The counter resets every day.

Are visitor messages used to train AI?

No. Your visitors' messages and your files are not used to train anything. Chat history exists so you can read conversations and improve your fad. That is what it is for.

Can I export the chats?

Export is not available today. You can open and read any conversation inside Chat history on your phone or computer. If you need to keep a particular chat, take a screenshot or copy the text.

Free to start

Make your own fad in five minutes

Feed it your files and notes. Share it at fad.fyi/you, on a QR code or your website. No app, no code, no card.